Cookies Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners. Cookies do not contain viruses and cannot damage your device.

This Cookies Policy explains what cookies we use on our website at http://northsideinstalls.com.au, why we use them, and how you can control them.

2. Cookies We Use

2.1 Analytics Cookies

We use Google Analytics to understand how visitors use our website. Google Analytics places cookies on your device to collect information including:

• Pages you visit and how long you spend on each page
• How you arrived at our website
• Your approximate location based on your IP address
• Your browser type and device type
• Actions you take on our website such as clicking buttons or submitting forms

This information is aggregated and anonymous. It does not identify you personally. We use this information to improve our website and understand which pages and content are most useful to our visitors.

The Google Analytics cookies placed on your device include:

• _ga: Used to distinguish users. Expires after 2 years
• _ga_[container-id]: Used to persist session state. Expires after 2 years
• _gid: Used to distinguish users. Expires after 24 hours
• _gat: Used to throttle request rate. Expires after 1 minute

2.2 Tag Manager

We use Google Tag Manager to manage the analytics and tracking tools on our website. Google Tag Manager itself does not collect personal information and does not place cookies independently. It acts as a container that loads the other tools described in this policy.

2.3 Functional Cookies

Our website may place functional cookies that help the website operate correctly. These cookies do not track you across other websites and are essential for the website to function as intended.

2.4 Cookies We Do Not Use

We do not use:

• Advertising or targeting cookies
• Social media tracking cookies
• Third-party retargeting cookies
• Any cookies that track you across other websites for advertising purposes

3. Why We Use Cookies

We use cookies for the following purposes:

• To understand how visitors use our website so we can improve it
• To measure the effectiveness of our website content and service pages
• To understand which services Melbourne homeowners are most interested in
• To track enquiry and contact form submissions so we can measure how well our website is generating leads for our business

We do not use cookies to display advertising or to track your activity on other websites.

4. How to Control Cookies

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete cookies when you close your browser, or alert you before cookies are placed. The method for doing this varies by browser:

• Google Chrome: Settings, Privacy and security, Cookies and other site data
• Safari: Preferences, Privacy, Manage Website Data
• Firefox: Options, Privacy and Security, Cookies and Site Data
• Microsoft Edge: Settings, Cookies and site permissions, Cookies and site data

Please note that if you disable cookies some features of our website may not work correctly.

4.2 Google Analytics Opt-Out

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

4.3 Do Not Track

Some browsers have a Do Not Track feature that signals to websites that you do not want to be tracked. There is currently no industry standard for how websites should respond to these signals. Our website does not currently respond differently to Do Not Track signals.

5. Third Party Cookies

The third-party services that place cookies on our website are:

• Google LLC through Google Analytics and Google Tag Manager. Google's privacy policy is available at policies.google.com/privacy

We do not control the cookies placed by third-party services. Please refer to the relevant third-party privacy policies for information about how they use your data.

6. Changes to This Policy

We may update this Cookies Policy from time to time. When we make changes we will update the Last Updated date at the top of this document. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our use of cookies please contact us via the contact form at http://northsideinstalls.com.au or call 0403 369 117.